Several years ago I submitted a couple of orders to Adorama on the internet. After they took my money no merchandise showed up in the expected time. When I contacted them I was told the items were backordered so I canceled. After two or three rounds of this I realized that Adorama was neither forthcoming or reliable and I stopped ordering from them and stuck to B&H.
About a month ago they had a good deal on a Hensel MPG 1500 battery pack. I debated. I poked around for recent reviews of Adorama. Most people seemed to like them. So I ordered. Then I found out that the image of the item they were selling was meant for Europe, not the USA. I tried to cancel the order. Not possible. But it also didn't ship as advertised, same day, but rather took several days to 'get it from another store.' Same old story, sigh. Misrepresentations.
So, correct power pack arrives. Turns out one battery is defective out of the box. I contact Adorama expecting an RMA and shipping label. They tell me I'm on my own and give me Hensel's telephone number which appears to be just an answering machine. That's the end of my dealings with Adorama.
I now await word from Hensel.
I have never had any such problems with B&H. Reminds me of all the problems I've had with UPS and never any problems with FedEx. Some companies know what they are doing and some just want to maximize their profit.
